We’ve collated answers to questions that people have reached out to us with regarding Roadburn. This information should help make your Roadburn experience as smooth as possible.We’ve done our best to answer as fully as we can here, but if there’s something we missed – let us know.

General

Where and when is Roadburn Festival?
Every April (for 2022 it will be April 21-24) at the 013 and other nearby venues in Tilburg, The Netherlands.

How do I get there by train/bus?
The 013 and the Spoorzone area of the city are walking distance to Tilburg Central Station

How do I get there by car? And where can I park?
013 is at Veemarktstraat 44, 5038 CV in Tilburg.

Note: don’t enter this address into your navigation system – choose one of the nearby car parks (see below).

By public transport:
013 is just 1 kilometre from Tilburg Station (10-15 minutes walk). You can see the walking route from the station to 013 here.  The closest bus stop is ‘Heuvelring’, 2 minutes walk from 013. For current bus times, always check the 9292.nl app or website.

By car:
There are several car parks within walking distance. The closest is the Tivoli Parkeergarage, which is directly adjacent to the 013. The car parks at Pieter Vreedeplein and de Heuvelpoort are 3 minutes’ walk away. Here are the addresses for your navigation system:

P1 – 013-Tivoli – Achter de Heuvel 3 – 5038 CW Tilburg
P2 – Pieter Vreedeplein – Magazijnstraat 46 – 5038 BP Tilburg
P3 – Heuvelpoort – Heuvelpoort 353 – 5038 DT Tilburg

Additional info 013 – Tivoli Parkeergarage:
Owing to its ideal location, the 013-Tivoli car park can get very busy during festivals and weekends. As pay-on-exit tickets for this car park can only be purchased in the car park itself and not in 013, we advise using the pre-paid ticket button after 18:00 hours on concert days. You then pay €6 in advance and can park until closing time, and don’t have to stand in a queue after visiting 013.

If you are parking for less than three hours, not using the pre-paid parking option might save you a little money, but at the risk of standing in a long queue when leaving.

The Parkmobile app works in all these car parks.

What are the opening times for the festival?
The exact opening times will follow later but if you want to be on the safe side, plan for midday til past midnight when looking at travel options.

What is the minimum age for visiting Roadburn?
There is no minimum age for Roadburn Festival. Kids below 14 need to be accompanied by an adult. Please note the music volume can be loud and consider suitable ear protection.

Is there a designated festival site? Can I leave whenever I want?
Roadburn takes place at venues in 013 Popcentre and the Spoorzone. Both are in Tilburg city centre and a 5 minute walk from each other. You can enter and leave whenever you like. 

Are lockers available at Roadburn?
Yes, there are small lockers at 013 and bigger lockers at Spoorzone. You can also stash your vinyl at a merch drop-off point.

Do I need tokens at Roadburn? Which methods of pay are there?
No you don’t, everything will be cashless.

I still have tokens! Can I still use these?
Yes, the purple, black and grey (half) tokens. The blue, green and yellow (half) tokens not anymore. If you still have old tokens, Roadburn 2022 is the last year you can spend them. So don´t forget them if you still have some lying around!

Can I take my bag to the venues?
A small bag (i.e a tote bag or similar) is fine – but big bags or backpacks will need to be put into a locker or left at your accommodation before you go into the concert halls. If it’s bigger than approximately A4 size, you will have to find somewhere to store it.

Is Roadburn accessible if I have a disability?
Roadburn aims to be as inclusive as possible. The Main Stage and both venues in the Koepelhal have a wheelchair-accessible platform, and although the Green room and other areas do not have viewing platforms they are still accessible. If you have questions about accessibility please contact us via info@013.nl. 

How do I get in touch with other Roadburners?
We have a Roadburners Facebook group and discord channel – if you’d like to be in touch with other attendees before the festival, please feel free to join. We also have a main Facebook page, event page, Instagram and Twitter.

I want to make a press request to Roadburn
Please contact Becky AT pioneermusicpress.com for international enquiries, or gijs AT 013.nl for Dutch and Flemish press enquiries.

I have more questions
Please contact us via info@013.nl for anything that isn’t covered here already.

I have a complaint
Please contact us via info@013.nl and we’ll get back to you as soon as possible.

Food and drinks

Can I drink alcohol? And what about (hard) drugs?
Alcohol is readily available inside the festival grounds. You’re not allowed to smoke in any of the venues, please go outside. Weed is not legal, but tolerated in outside areas. At the time of writing, foreign visitors can visit the coffee shops in Tilburg, but they need to have valid ID. COVID-rules apply here as well.

What food and drinks do you have on offer?
More information on catering will be available closer to the festival – a wide range of options is always available from our vendors.

I have an allergy! What can I do?
Our caterers can take the most common allergies into account in their product ranges – let them know about your allergy before ordering. If you are in doubt about whether you are allergic to a product, you can always ask for alternatives.

Can I bring my own food and drinks?
Your own food and drink cannot be brought into the Roadburn venues – plenty of options are available on site.

What kind of cups do you use at Roadburn?
This year, all cups will be hard cups in all of the venues. You will pay a €0,50 deposit per cup when you order. You get this back when you return the cup. You can also choose the donate the deposit to a charity.

Safety

What are the COVID guidelines on Roadburn?
Roadburn is committed to keeping everyone as safe as possible and will abide by any necessary mandates to ensure that the festival can take place. Once we are aware of any necessary obligations or procedures we will inform all ticket holders.

Is first aid available at Roadburn?
Yes, in 013 as well as the Spoorzone, there is a first aid station.

Does Roadburn respect my privacy?
You can read the privacy statement here.

Can I bring my own medicine?
Yes but make sure you have a valid prescription for them so our security can let you in without delay.

This is my first time at Roadburn. Can I come alone?
Of course! We have a lot of Roadburners who travel solo. We strive to make everyone feel welcome, whether it’s your first time or fifteenth time, whether you come alone or bring a whole group of friends. We often have a meet up on the first day for solo/first time ‘burners – stay tuned on our socials for more info. 

I don’t feel safe at Roadburn/I’ve been harassed
Although we aim to create a safe and inclusive space at Roadburn, we are aware that we can’t promise that something or somebody won’t make you feel otherwise. What we can promise is that we will take it seriously if something untoward happens to you at Roadburn. If you feel unsafe or are getting harassed, please contact the nearest security you see. If you are in an area where security staff aren’t visible, other 013 employees or bar personnel can send security to the specific location. If your concern is not urgent in nature or takes place outside of the festival grounds, please contact us on info@013.nl

Ticketing

How much do tickets cost and where can I buy my tickets?
You can find all the different tickets and prices here.

I’ve bought my ticket somewhere else, can you check if my ticket is genuine?
No, we can’t do this. Buying a ticket from any source other than Ticketmaster is at your own risk and is discouraged by the organization. We strongly advise you to buy tickets only from ticketmaster.nl. Ticketswap is the most safe secondary ticket seller, but please be aware that we are not affiliated with them and buying a ticket via Ticket Swap is still at your own risk. 

I didn’t receive my tickets/I have lost my ticket
You can download your tickets again by logging in with your account at ticketmaster.nl. Forgot the password to your Ticketmaster account? Then contact Ticketmaster at www.ticketmaster.nl.

I lost my wristband!
Wristbands are strictly personal and cannot be distributed again.

Staying overnight

Where is the Roadburn campsite?
The Roadburn campsite is hosted by Stadscamping Tilburg – about a 20 minute walk from the festival.

How do I get to the campsite and can I park there?
You can find the Stadscamping at Spoorpark 2, 5038 LS Tilburg (For your navigation, please use Hazelaarstraat, Tilburg). Parking is in a different place, after you dropped your stuff, you can drive to the parking lot. There will be a bus to bring you back to the campsite for free.

Which accommodations does the campsite have on offer?
You can find all the different accommodation options here.

What are the opening times for the Roadburn campsite?
The campsite is open from Wednesday April 20 14:00, and from then on 24/7.

Can I bring my own caravan/camper?
Yes, a supplementary ticket is required for your vehicle, and there are a limited number of spots.

Does the campsite offer electricity for caravan/camper?
Yes, for every camper.

What facilities does the campsite offer?
At the time of writing, we can guarantee there will be showers, toilets, sinks, a small bar and breakfast. There won’t be power, unless included in your accommodation. But if you want to charge your phone somewhere on the campsite, that will be possible.

Where are the Roadburn hotels?
Crown hotel:
Vestdijk 14-16
5611 CC Eindhoven

Holiday Inn:
Veldmaarschalk Montgomerylaan 1
5612 BA Eindhoven

 How do I get to the hotels and can I park there?
Crown Hotel:
The Crown Hotel Eindhoven Centre has two private car parks diagonally opposite the hotel. Enter ‘Raiffeissenstraat’ into your sat nav for these. Parking is subject to payment and possibly subject to availability. More information about parking can be found on the hotel page under the heading ‘accessibility’.

Holiday Inn:
Onsite parking is available for 16 EURO with video surveillance and number plate registration. Driving an electric car? No problem, there are 4 charging points available. Offsite parking is located just outside of the hotel’s private parking. Guests need to walk across parking area to access the entrance.

What are the check-in and check-out times?
For both:
Check-in: 15:00. Check out before 12:00.

Are there night trains or night buses back after the festival?
The last train to Eindhoven will leave at about 00:30 (but please check before you travel). After that we have night buses. The ticket price for the night bus is included in the hotel booking. If you are staying elsewhere in Eindhoven (i.e not booking one of our hotel deals), there are night bus tickets also available to purchase.

Please be aware: the bus will stop before Holiday Inn, the Crown Hotel is about a 10 min walk from here.

What facilities do the hotels have on offer?
Crown hotel, you can find here.
Holiday Inn, you can find here.

Are there any other options to stay overnight at Roadburn?
Roadburn takes place in Tilburg city centre. Other options are available, but be aware these will be booked up extremely quickly (especially with many people rolling over their bookings). Den Bosch, Breda and Eindhoven are close in the vicinity of Tilburg as well and easily reachable, but please be aware that there are no night trains and we only have a night bus to Eindhoven. Beekse Bergen also has a lot of facilities in cycling distance.